Featured Questions

How many skirt panels does the whirlpool tub have?

When you purchase the extra skirt panels to your order, you receive 3 of them (1 front and 2 side skirts) for rectangular or king-size bathtubs and 1 curved skirt for corner bathtubs.


How to self-clean your whirlpool tub ?

Here are the steps to follow to activate the self-cleaning function on whirlpool tubs that have this option:

-Empty the bathtub completely after using the bath.
-Choose the water flow selector to let the water flow out of the jets.
-Turn the flow selector to let the water flow out.
-Allow the water to circulate for a few minutes so that the pipes can be cleaned to remove any debris.
This procedure avoids the accumulation of residues and dirt in the internal pipes of the whirlpool tubs.


SPA maintenance

Maintenance is very simple, all you need to do is keep the right amount of pH and bromine levels and schedule the ozone cleaning to run at least 4 hours a day.

Finally clean the paper filter with water every week and replace it every 6 months.

You will find all the details in the user's manual for outdoor SPA.

From our website, you can purchase the spa maintenance kit, which includes all the products necessary for correct water levels.

Remember that it is advisable to change the water every 6 months even if the water is clear.


How to prepare your spa for winter?

1. Unplug the spa.

2. Drain the water through the drain valve until the spa has no water in it.

3. Remove the filters. Remember you will need to use new filters before you use the SPA again.

4. Unplug the pumps - circulation, heater, whirlpool, air, etc., meaning: disconnect the pumps to allow the water to drain from the plumbing to neutralize the risk of internal condensation.

5. Dry the pipes: Any water left in the pipes can be sucked out of the air and water jets through a liquid suction pump. Make sure the spa jets are open before performing this operation.

6. Drain any remaining water from the bottom of the spa.


How to remove the skirt of the Spatec 450B, 850B and 950B outdoor hot tubs?

To remove the skirts of the outdoor spa, you have to follow the steps shown in the picture, normally the skirt that needs to be removed for the electrical installation is the one under the control panel:

  1. You can use the hook included with the SPA, an Allen key or similar.
  2. On the side of the skirt there is a strip of aluminium, insert the hook and prise it out.
  3. Remove the aluminium strip (to reinstall it, just put it back on and tap it carefully in order to avoid damaging it).
  4. Unscrew and remove the rectangular puller underneath the skirt.
  5. You can now remove the skirt by detaching the lower part and sliding it downwards.

To reinstall it, just follow the same steps in reverse.


Faq Sections

Whirlpool Bathtubs
What is the weight of the whirlpool tubs?

Depending on the model of the hot tub, the weight can go from 80kgs to 120kg approximately.


What are the colours of the bathtub LED lighting?

The whirlpool tub has a multicolour spotlight that changes colour automatically; these LEDs are red, green and blue and by combining them, 7 different colours are achieved.


How many skirt panels does the whirlpool tub have?

When you purchase the extra skirt panels to your order, you receive 3 of them (1 front and 2 side skirts) for rectangular or king-size bathtubs and 1 curved skirt for corner bathtubs.


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Outdoor SPA
Do I need to add any products to the water in the outdoor SPA for maintenance purposes?

Although our spas are equipped with an ozone system, we recommend completing the cleaning process by using specific products to keep the water in your spa clean and maintain the correct pH levels. This products can be found in the outdoor spa maintenance kit that we have for sale.


Which models are recommended to be installed in coastal areas?

We'd recommend Spatec 450B 750B 850B and 950B as they have an aluminium structure (the other spas have a galvanised steel structure which can be damaged in coastal areas due to salinity).


SPA maintenance

Maintenance is very simple, all you need to do is keep the right amount of pH and bromine levels and schedule the ozone cleaning to run at least 4 hours a day.

Finally clean the paper filter with water every week and replace it every 6 months.

You will find all the details in the user's manual for outdoor SPA.

From our website, you can purchase the spa maintenance kit, which includes all the products necessary for correct water levels.

Remember that it is advisable to change the water every 6 months even if the water is clear.


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Various
How is the bathtub or spa delivered?

Deliveries are made at street level, and installation and/or placement of the product is not included.


I need spare parts, how do I get them?

We have all spare parts available in our warehouse, so you will have no problem getting them, both under warranty and out of warranty; all you have to do is contact us.


Can I use salt water in the outdoor spa or hot tub?

It is not recommended, as salt is very corrosive and could damage the components of the spa or hot tub.


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